Austin, TX, 18th October, 2023: Servify, a global provider of consumer device protection solutions, today announced its partnership with Thumb Cellular, a leading US regional carrier headquartered in Michigan, to create a portfolio of device protection products available to the company’s subscribers.
“Servify is a natural fit to partner with as we expand our device protection offerings and to protect our customers’ devices” said Tracey Schenk, Director at Thumb Cellular. “We were pleased with their portfolio of product offerings and our ability to customize them to the needs of our diverse customer base.”
“Our unique ability to provide multiple categories of customized, white-labeled device protection products will effectively enable Thumb to increase revenues by leveraging its protection offerings as a portfolio of product options – rather than just a single plan,” said Kevin Cundiff, Servify’s Senior Vice President of North America. “All while delighting their subscribers with an improved customer experience throughout the claims and repair process that is sure to maximize retention.”
By leveraging Servify’s AI-powered platform and its robust business intelligence, Thumb can roll out these solutions in a fraction of the time it would take to create an in-house offering and have real time access to the KPIs and analytics necessary to continuously improve their business.
“Thumb benefits, as do their subscribers,” commented Cundiff. “We always seek to create win-win’s like these with our partners.”
